No Purchases by Minors
Absolutely no sales to minors under 18 years of age.You must be 18 years of age or older to make a purchase on Samuraistore.com or samurai-store.com.
No person under the age of 18 may order products through our online store under any circumstances.
Payment
All orders must be prepaid. We accept Paypal, Amazon Pay bank-to-bank wire transfer, money order and chesks. All payments are expected and appreciated within 7 days from you get an invoice from us. If you prefer wire-transfer or money order, please contact us before placing an order at our eCommerce site.
Paypal
If you would like to pay via credit card online, please use Paypal. Our paypal account is: info@samurai-store.comCredit Card:
VISA or MASTER are available at our store. If you’d prefer to complete a payment with your credit card not thru Paypal, we also use Square, Shopify or STRIPE payment services.T/T Bank Transfer:
We have a Japanese business bank account that can be wired from any countries.Bank name: MUFG Bank Japan.
IBAN/SWIFT/BIC: botk jp jt
Branch Location: YOKOHAMA
Account Name: SAMURAI STORE INC
Checks & Money Orders:
We accept International Money Orders/Checks that can be negotiable in Japan. Please be aware that these may add an additional length of time to your order, as we have to wait for the funds to clear before starting production of your order.Handling Time
Some items sold by Samurai Store, Inc. may take a period of time to be shipped out after receiving your cleared payment. For instance, made-to-ordr armors may take 3-9 weeks to complete, depending on specification of armors. And antique swords would require 2-3 weeks before it gets a export permit from Japanese government. This does not include the number of business days the shipping service will take to deliver the item to you. The handling time must be specified on each item page or emails that will sent to you after you place an order.
Shipping
You are responsible for paying all shipping and handling charges related to your online purchases. You can confirm the total cost before completing your payment. All items will be shipped from Japan. Items for shipment to countries outside of Japan may be subject to customs and duties fees upon arrival in your country. These fees are not collected as part of your purchase from Samurai Store, Inc. Please consult your postal service for information on the fees that apply to your country.
Customs & Duty
International orders may be subject to customs and duties fees upon arrival in your country. Any customs for the items are the responsibility of the customer. If you are not sure whether your order will clear customs or how much the tariff would be, please contact an appropriate agency in your country before you place an order.
Returns & Cancellation Policy
No returns will be accepted other than correction of errors.
If the goods you have ordered are damaged in transit or not what you ordered please email us at support@samurai-store.com within 7 calendar days providing as much detail as possible as to the reasons for your return.
If you find that the goods are defective please email us at support@samurai-store.com within 30 calendar days providing as much detail as possible. We will endeavour to process your query within 4 working days and contact you via email about its status